為改進工作效率低的人工處理IP 電話遠程充值和IP 帳號低余額續費撥號通知的問題，應提供IP 電話運營服務的代理商的需求，設計和開發了一個IP 電話遠程自動充值管理系統，有效地實現了IP 電話遠程自動充值、自動播放語音續費通知以及把與IP 電話業務有關的信息引入計算機管理的目標。本文主要介紹基于Agent 技術的智能化遠程自動充值的實現方法、解決的技術問題和系統在應用中的特點。
關鍵詞：Agent; 基于產生式規則; 遠程自動充值; 語音卡
Abstract: To promote efficiency in remote recharge of IP telephone and inform customer account balance in time, a management information system for remote auto-recharge of IP telephone is developed to meet the requirements of IP telephone service agents. The developed system is capable of realizing IP telephone remote auto-recharge,
giving the account balance automatically to the customers by voice and managing all information of IP telephone operations. This paper introduces the implementation of intelligent remote auto-recharge based on agent, technological problems solved and the characteristic of the system in application.
Keywords: Agent, Epsilon-production-based rule, Remote Auto-recharge, Voice card